Biggies Burger witnessed a 10% increase in profitability, using Posist
“Our experience with Posist has been excellent. Since the software has been designed in tandem with the feedback of various restaurant businesses, it is intuitive and fulfills the requirements of our QSR business as well. On top of this, the customer support team provides great assistance to ensure timely resolution of any issue.”
Abilash Bellur- Co-Founder and Director, Biggies Burger
“Our experience with Posist has been excellent. Since the software has been designed in tandem with the feedback of various restaurant businesses, it is intuitive and fulfills the requirements of our QSR business as well. On top of this, the customer support team provides great assistance to ensure timely resolution of any issue.”
Abilash Bellur- Co-Founder and Director, Biggies Burger
The Problem
Having seamless restaurant operations right from the early stage is quite challenging for any business. It was also the case with Biggies Burger, a cafe and a fast-food enterprise in India with over 27 outlets. This was until the founder, Abilash Bellur noticed a lack of availability of in-depth data insights and other gaps in the platform.
- Biggies Burger used a very basic POS and inventory system that could not provide an in-depth analysis by the outlet level. Considering they were operating a multi-location chain, it quickly snowballed into a massive challenge, making strategic decision-making difficult.
- The lack of data also led to poor visibility into the performance of each outlet, causing issues with inventory management and revenue loss.
- The POS used by Biggies Burger didn’t provide integration with delivery aggregators, making it difficult for the brand to accept online orders and streamline them with kitchen operations.
The Solution
Before Posist, Biggies Burger’s day-to-day restaurant operations were scattered and siloed. That’s when they started exploring a unified solution that could bring their operations together and streamline them.
- Posist’s inventory management module helped Biggies Burger manage raw materials across all outlets. The module also helped them standardize recipes following portion control during item preparation.
- With regular alerts as to the raw materials’ expiration dates, reordering, and stock requirements, Biggies Burger could also control its cost and quality across all outlets.
- Posist created a seamless integration of POS with the delivery aggregators. It helped them accept and manage online orders faster directly from their POS screen, without using a separate tool or app.
The Outcome
- With the Posist inventory management module, Biggies Burger effectively manages the orders and reduces kitchen preparation time, increasing the profits by ~10% from each outlet.
- Online delivery aggregators are one of the biggest revenue channels for the brand. With Posist’s direct integration to the POS, the brand is able to accept orders faster and cut down the rejection rate by an average of 2 to 6 percent for each outlet – a win-win for both the customers and the business.
- For Biggies Burger, the effort invested into collecting data has gone down considerably. With real-time data readily available on Posist dashboard, all they have to do now is analyze the data and act on it.
