Restaurant Call Center Panel
Provide enhanced food ordering experience to your customers through a centralized Restaurant Call Centre Panel Module.




Restaurant Call Center Panel Features
Smart features to facilitate Quick Order Taking.
Central Panel
All calls are routed to single central panel, from where food orders can be accepted by the staff. The orders can then be pushed forward to a particular outlet based on the customer’s location. All orders are accepted directly into the POS.
Call Recording
Monitor all conversations through the Call Recording feature. You can use them for further training of your staff and monitor the nature of the conversations.
Integrated CRM
View the entire information of each customer such as ordering history, favorite items, and Average Spend. Give your staff the opportunity to upsell by suggesting the profit making items based on the customer behavior.
Restaurant Call Center Panel Integrations


Benefits of Call Center Panel for Restaurants

Easy Order Taking
- Accept orders easily through the Call Centre Panel.
- The menu and the items available for each outlet, along with the top selling items are available on the panel.
- The order gets automatically pushed to the desired outlet based on the location of the customer.

Simplified Order Tracking
- Track the order status of each order easily through the central panel.
- View if the food order has been accepted, picked up, or delivered to the customer real-time.
- Keep your customers updated about their order by sending instant SMS. Let your customers track the order status real-time.

Comprehensive Reporting
- Keep a track of the number of orders received, the Average Spend of customers, the Average Time Taken to prepare and deliver the order.
- View the number of orders placed successfully, and the number of calls dropped for a better insight of your business.