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Restaurant Call Center Panel

Provide a better food ordering experience to your customers through a centralized Restaurant Call Centre Panel Module.

POSist Customer - Cheelizza
POSist Customer - Captain Grub
POSist Customer - West Coast Grille
POSist Customer - Au Bon Pain Bakery

Restaurant Call Center Panel Features

Smart features to facilitate Quick Order Taking.
Central Panel

Central Panel

All calls are routed to one central panel, from where food orders can be accepted by the staff. The orders can then be pushed forward to the particular outlet based on the customer’s location. All orders are accepted directly into the POS.
Call Recording

Call Recording

Monitor all conversations through the Call Recording feature. You can use them for further training of your staff and monitor the nature of the conversations.

 

Integrated CRM

Integrated CRM

View the entire details of each customer such as ordering history, favorite items, and Average Spend. Give your staff the opportunity to upsell by suggesting the high-profit items based on the customer behavior.

Restaurant Call Center Panel Integrations

POS Integration Partner - Knowlarity
POSist Integration Partner - Myoperator

Benefits of Call Center Panel for Restaurants

Easy Order Taking

Easy Order Taking

  • Accept orders easily through the Call Centre Panel.
  • The menu and the items available for each outlet, along with the top selling items are available on the panel.
  • The order gets automatically pushed to the desired outlet based on the location of the customer.
Simplified Order Tracking

Simplified Order Tracking

  • Track the order status of each order easily through the central panel.
  • View if the food order has been accepted, picked up, or delivered to the customer real-time.
  • Keep your customers updated about their order by sending instant SMS. Let your customers track the order status real-time.
Comprehensive Reporting

Comprehensive Reporting

  • Keep a track of the number of orders received, the Average Spend of customers, the Average Time Taken to prepare and deliver the order.
  • View the number of orders placed successfully, and the number of calls dropped for a better insight of your business.

 

Hear what our customers say about us!

POSist Customer - Belgain Waffle

We have 125 stores, all running on POSist. It has been super smooth in terms of scaling. It is very easy to create new Offers and add new items. The speed of billing is also very good. Their Material Management & Inventory Software is very useful. I definitely recommend POSist.

Shrey Aggarwal, The Belgian Waffle

POSist Customer - First Fiddle

POSist provides better control of what’s happening at your restaurant. It gives a better visibility of table-level transactions and helps control pilferage. I like the Anti-theft dashboard the most. It is easy to use and my experience with POSist has been really great.

- Gaurav Gupta, First Fiddle Restaurants

POSist Customer - Olive Bar & Kitchen

POSist has completely fulfilled all our requirements. I have been in the industry for the last 5 years and I recommend POSist because their sales application is far better than other POS systems and doesn’t cause any operational issue.

- Subhash, Olive Bar & Kitchen

POSist Customer - Drunken Monkey

We tried about five different POS systems before moving to POSist. They don’t just provide a billing software, they give a software that can control your business. You can make sure everything is controlled, from Stock, Billing, Logistics and Attendance.

- Samrat Reddy,  The Drunken Monkey

POSist Customer - Molecule Air Bar

Honestly, I am very happy with POSist, and we are looking forward to using it at every other outlet as well. I like the Cockpit app the best as it gives the live sales reports and the Anti-theft feature is very useful for the restaurant owners.

Manish Sharma, Molecule Air Bar

POSist Customer - 4700 BC Popcorn

We are using POSist since the beginning of our business and our very satisfied with their services. They continuously roll out new features that helps scale the business. Also, their 24X7 Support is an added bonus.

- Chirag Gupta, 4700 BC Popcorn

POSist Customer - Billion Smiles

With POSist’s cloud monitoring system, reporting and data assimilation becomes easy for fast decision making. I have always recommended POSist for their proactive services. The team listens, understands the business needs and reverts quickly.

- Kumar Gaurav, Billion Smiles

POSist Customer - Moti Mahal

We are very happy with POSist. The main challenge in the industry is pilferage, and the theft of products, food, and the cash. The only knife in our hands is POSist as it helps us reduce the pilferage and increase our sales through the CRM module.

- Ashim Gujral, Moti Mahal