Restaurant Customer Feedback App

Feedback should be prevention, not cure. Track customer feedback & reviews and get real-time alerts

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Restaurant Customer Feedback App Features

Collect & analyze customer feedback and make informed decisions for a stellar guest experience.

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Customer Reviews

Show your customers that you care by taking their feedback. Get rid of paper-based feedback forms and simplify the feedback taking system.

Specific Feedback

Acquire specific feedback of the items ordered, the ambiance of the restaurant, and the service provided to get an overall review of your customer service

Real-Time Alerts

Get notified instantly each time a customer gives a poor review. This allows you to take corrective actions to pacify an unhappy customer instantly!

POS Integration

Get precise reviews of each item ordered by the customers. Measure the performance of the menu item based on customer feedback.

Benefits of Restaurant Feedback App

Detailed Reporting & Analytics

View detailed reports of the feedback received from the customers.
Analyze item-based reports and compare the popularity of the items in the menu.
Explore what your customers like and dislike about your restaurant based on their feedback.

CRM Integration

Customer data captured from the Feedback App gets automatically synced with the CRM.
Run Loyalty Programs and offers based on the customers’ order preferences.
View customers’ entire order and feedback history.

Hear what our customers say about us!

We have 125 stores, all running on POSist. It has been super smooth in terms of scaling. It is very easy to create new Offers and add new items. The speed of billing is also very good. Their Material Management & Inventory Software is very useful. I definitely recommend POSist.

– Shrey Aggarwal, The Belgian Waffle

POSist Customer - First Fiddle

POSist provides better control of what’s happening at your restaurant. It gives a better visibility of table-level transactions and helps control pilferage. I like the Anti-theft dashboard the most. It is easy to use and my experience with POSist has been really great.

– Gaurav Gupta, First Fiddle Restaurants

POSist has completely fulfilled all our requirements. I have been in the industry for the last 5 years and I recommend POSist because their sales application is far better than other POS systems and doesn’t cause any operational issue.

– Subhash, Olive Bar & Kitchen

POSist Customer - Drunken Monkey

We tried about five different POS systems before moving to POSist. They don’t just provide a billing software, they give a software that can control your business. You can make sure everything is controlled, from Stock, Billing, Logistics and Attendance.

– Samrat Reddy, The Drunken Monkey

Honestly, I am very happy with POSist, and we are looking forward to using it at every other outlet as well. I like the Cockpit app the best as it gives the live sales reports and the Anti-theft feature is very useful for the restaurant owners.

– Manish Sharma, Molecule Air Bar

We are using POSist since the beginning of our business and our very satisfied with their services. They continuously roll out new features that helps scale the business. Also, their 24X7 Support is an added bonus.

– Chirag Gupta, 4700 BC Popcorn

With POSist’s cloud monitoring system, reporting and data assimilation becomes easy for fast decision making. I have always recommended POSist for their proactive services. The team listens, understands the business needs and reverts quickly.

– Kumar Gaurav, Billion Smiles

We are very happy with POSist. The main challenge in the industry is pilferage, and the theft of products, food, and the cash. The only knife in our hands is POSist as it helps us reduce the pilferage and increase our sales through the CRM module.

– Ashim Gujral, Moti Mahal