Restaurant Customer Feedback App
Feedback should be prevention, not cure. Track customer feedback & reviews using POSist’s Cutomer Feedback App and get real-time alerts




Restaurant Customer Feedback App Features
Collect & analyze customer feedback and make informed decisions for a stellar guest experience.
Customer Reviews
Show your customers that you acknowledge them by taking their feedback. Get rid of paper-based feedback forms and simplify the feedback taking system.
Specific Feedback
Acquire specific feedback of the items ordered, the ambiance of the restaurant, and the service provided to get a complete review of your customer service
Real-Time Alerts
Get notified instantly every time a customer gives a poor review. This allows you to take corrective actions to pacify an unsatisfied customer instantly!
POS Integration
Get precise reviews of each item ordered by the customers. Measure the performance of the menu item based on customer feedback.
Benefits of Restaurant Feedback App

Detailed Reporting & Analytics
- View detailed reports of the feedback received from the customers.
- Analyze item-based reports and compare the popularity of the items in the menu.
- Explore what your customers like and dislike about your restaurant based on their feedback.

CRM Integration
- Customer data captured from the Feedback App gets automatically synced with the CRM.
- Run Loyalty Programs and offers based on the customers’ order preferences.
- View customers’ entire order and feedback history.