When we talk about technology in restaurants, we often think of online ordering and payment integration. Technology for restaurants’ backend operations is often missed because of the glorification of FoodTech, but the truth is that RestaurantTech is constantly playing a huge role in automating and optimizing restaurant kitchen operations. If you are curious regarding what these are, read essential restaurant automation systems that you should employ in your restaurant. In this article, we will talk about the Kitchen Display System as an innovation and why you should invest in it.
What Is A KDS Or A Kitchen Display System
A Kitchen Display System, more popularly known as KDS is basically a display monitor that is set up in the kitchen. Integrated with the Point of Sales software, it displays the orders that have been placed in the POS. It acts as a mediator between the waiting staff who takes the order, and the chef who prepares the order.
The Benefits Of A Restaurant Kitchen Display System
Now that you know what a Kitchen Display System is, next is understanding why you must invest in it. Not only is it a piece of new age technology where the world is going right now, but it also has multiple benefits that will reflect in your restaurant operations. Here are the ways in which a Kitchen Display System can improve the efficiency of your restaurant.
1. No Delay in Order Taking
As soon as the order is entered into the POS, the order is reflected instantly at the display in the kitchen. Thus, instead of generating a KOT (Kitchen Order Ticket), which needs to be taken to the kitchen and given to the chef or the kitchen staff to be prepared, the order is automatically visible on the kitchen display. Kitchen display systems reduce the time gap between order placing and order preparing.
2. No Missing of Order
Kitchens are often messy and chaotic. Handwritten or even printed KOTs can get misplaced, lost, and deliver incorrect order instructions. KDS ensures that no order gets missed and enhances accuracy. If any special instructions are given by the customers, they can also be included, and are visible on the display system.
3. Cheaper than Paper KOT
Kitchen Display System is a one-time investment. Once installed and integrated through the POS, it is actually cheaper than paper KOTs. Bonus points for being environment-friendly and reducing paper wastage!
4. Integrated Online Ordering
Orders placed online are directly pushed to the KDS through the POS. This way you don’t have to push online orders separately to the kitchen, thus eliminating the risk of missed orders.
5. Streamlined Kitchen Operations
KDS sorts the orders automatically and sends them to the specific KDS station based on order type. For example, in the case of multiple stations, such as the main course section and the dessert station, KDS automatically sends the order for an ice cream to the dessert station.
6. Improved Communication
Since the order punched into the POS is directly visible on the Kitchen Display System, there is improved communication between the staff. KDS helps customize the kitchen workflow, especially in the case of multi-kitchen restaurants. When the order has been prepared, the chef can change the status of the order to ‘prepared or ready’. The serving staff can view the display system and serve the order to the customer. Kitchen Display Systems eliminate the need for the service staff to keep asking the chef if the order has been prepared, thus improving communication.
Integrated with your POS software, a Kitchen Display System also helps you keep a track of your business, and analyze reports. The KDS gives you in-depth reports through which you can track the average time taken to complete an order. This way you can view how much time and resources are being spent on a particular order.
Kitchen Display Systems are the need of the hour. Not just big cafes, and multi-kitchen restaurants, small restaurants are now also adopting the KDS for smoother restaurant operations and increased efficiency. To understand more regarding the Kitchen Display System in detail, read How Kitchen Display Systems (KDS) Improve Efficiency & Reduce Costs in Restaurants