10 Restaurant Menu Design Mistakes That Are Killing Your Food Business

10 Restaurant Menu Design Mistakes You Did Not Know That Are Killing Your Food Business

For a restaurant, the menu is the most powerful communication tool. It not only introduces guests to your eatery and displays your food offerings, but it also reinforces your brand concept and personality. But to do so effectively, it needs to be designed in a particular manner. A customer only looks at a menu for 109 seconds before deciding what to order thus not only is restaurant menu design very important but the restaurant’s profits hinge on it as well. Unfortunately this ‘assumingly’ simple booklet has a lot of scope for errors that many restaurateurs may overlook. Thus it is crucial that you give attention to your restaurant menu design. Read how to create a restaurant menu design that maximizes your sales here. 

Critical Restaurant Menu Design Mistakes to Avoid 

Here are some of the most common restaurant menu design mistakes you should avoid to run organized kitchens, keep customers happy and build a more profitable restaurant business.

1. Poor Categorization Of Food Items

This is one of the most basic rules but is often ignored. Your food menu design should such that items are listed in clear groups. The order of the categories is also important. Appetizers, soups, burgers, pizzas, desserts, etc. should feature together and in order of serving. For example, entrés should not be listed before soups and appetizers, for your guests might be tempted to order mains, and ignore appetizers. Also, it’s an excellent practice to feature vegetarian and non-vegetarian dishes on separate pages.

2. Too Many Items

While you may feel that having a comprehensive menu will give the impression of variety and capability, it hurts sales. Your food menu design should be such that you can further break longer categories into further sub-categories like pork and seafood.  Guests take longer to decide what they want because of the multitude of options available – this slows down the time taken at the table, and you end up serving fewer customers. Also, a big menu more often confuses people as they are not able to decide what you make best and so they default to the least profitable item.

It’s advisable to concentrate only on your specialties and unique foods that your chef can do justice to, and which will fetch new and repeat customers.

3. No Change In Menu

The best restaurants are the ones where nothing is permanent – the menu keeps rotating, tempting guests to return. But often restaurants hand-write on the menu if a new dish is added or removed. This leaves a poor impression on the customers.

Don’t invest too much on expensive paper and printing, as even making a small iteration will hurt your pocket. A binding or an elastic menu will let you add an extra page quickly when you introduce new items. However, do not list new dishes to the menu if they are still in trial mode.

4. Lack Of Attention To Details

The menu is like your sales brochure. So, put in a lot of thought along with capital investment while designing it. Engage the services of a good graphic designer who can help you design an aesthetically pleasing menu. (Refer to the image below)

  • The menu should be clear and readable.
  • No matter how great your dishes are, selecting the wrong font style, size, color, and paper can make it difficult for a diner scanning the pages.
  • Do not crowd the pages with too many elements or use a background that’s too dark and strains one’s eyes under dim lighting.
  • Nothing is worse than reading a menu with typos. If you cannot spell a dish, it doesn’t instill confidence in the patrons that you can cook it. Hence, spellcheck your menu thoroughly.
  • The menu should help customers who have never seen or heard of your restaurant visualize the ambiance of your place, and the type of food served so that they know whether you offer casual or fine dining.
  • Your menu should complement the size of the table, plate settings, and other aspects. It shouldn’t appear too large, bumping into cups and plates on the table, and making it awkward for the guests to hold it while having a conversation, or look too small on a large table.

The restaurant menu design should be clear and readable.

5. Overemphasis On Price

Stressing on prices alongside items is the biggest food menu design mistake that you can make. It diverts the customer’s attention to the amount. This causes a guest to dismiss menu items based on price alone. Also, when menu items drastically vary on a single page, it causes guests to select items with the lowest prices. Keep the dish the focal point and not the prices. The rates should be the same font and text as the menu. Try these 9 lesser known menu pricing hacks to maximize restaurant profits

6. Ignoring Upselling Opportunities

Train servers to upsell certain items. But even without servers, upselling should be a part of your menu. Allow guests to add on cheese, mushrooms, olives, nuts, etc. to their dishes and have these options specified, so you don’t need to rely solely on the server.

7. Poor Use of Space

Use the front and back of the menu to display information about the restaurant. Information such as opening and closing hours, services, history, address and more is a good idea. Visitors, especially the ones who are not from the state or country, sometimes take back menus as souvenirs.

8. Not Using Customer Psychology

Understanding the psychology of your customers can go a long way in pushing sales through food menu design. Guests’ eyes are usually drawn to the top right of the menu, making it a great place to list best-selling (expensive too) items. Use beautiful photos that are pleasing to the eye, as studies show that dishes with corresponding pictures are thrice as likely to be ordered than items that don’t have photos. However, use this tactic sparingly. If every item has a corresponding picture, the one you want to sell will not stand out.

This article will tell you how to employ customer psychology effectively to maximize your sales. 

9. Not Having An Online Menu

Nowadays, many people like to check the menu online before choosing a restaurant. So make sure you post your menu online. The best way to do this is to have your restaurant’s website where you can flaunt your menu. You can even tie up with food delivery apps like Zomato and FoodPanda or online reservation services like WowTables, who also show your menus online.

However, make sure your online restaurant menu design facilitates browsing and is mobile-friendly. Hence, refrain from posting it as a PDF.

10. Lack Of Menu Description

Restaurant menu design that doesn’t describe items alienate customers and take up your servers’ time as they need to explain it. Give a brief and interesting description of your items, explaining if the dish is hot, cold, spicy, vegetarian, or contains nuts, gluten or other allergy-inducing ingredients, especially if the cuisine you serve isn’t native to the land. Find out how to write striking restaurant menu descriptions here. 

A great restaurant menu design can make an impact on the guest experience and profits. Make a lasting impression with yours.


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  1. Menu design mistakes affect your customer psychology. It is good to see an article that talks about small things that can make a difference in the restaurant sales and help uplift it.

  2. The menu is the most significant piece of a marketing tool for any restaurant. There are a lot of mistakes that are seen today in a different menu, it is great to find an article that explains that menu mistakes can severely affect customer psychology and sales. Great Article.

  3. A lot of restaurants end up having a big menu which in my opinion is a big mistake. It is better to have a small and compact restaurant menu that includes some great dishes instead of having a large menu with items you cannot sell and end up getting wasted.


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