Restaurant CRM Software
Collect Customer Data & Run Effective Marketing Campaigns with POSist’s Restaurant CRM Software
Central Customer Management
POSist’s Restaurant CRM Software provides a centralized accessibility of your customer database across all outlets.
- A customer of one outlet becomes the customer of your entire restaurant brand. Thus, you can run loyalty programs across multiple outlets with ease.
- Share customer data across all your restaurant outlets at different geographic locations.
- Capture customer data from multiple channels such as Online Ordering, Feedback Management or Surveys and upload them to one central database.
- Segment data based on the customer behaviour. Identify regular & one time visitors and gather meal preferences of each customer.
Loyalty Program Integration
POSist’s Restaurant CRM Software gets integrated easily with third-party Loyalty Programs
- Create point-based or visit-based custom Loyalty Programs to encourage repeat visits of customers.
- Create cloud-based Loyalty Programs that don’t require the hassles of Loyalty Cards to add or redeem points.
- Create personalised Loyalty Programs based on the customer behaviour and spending habits.
- Launch outlet specific offers or run global Loyalty Program campaigns across multiple outlets.
Engage with your customers with POSist’s Email Marketing Module.
- Keep your customers updated about the latest offers running in your restaurant through engaging emails.
- Create, schedule and send impactful emails for maximum customer engagement
- Greet your customers on their Birthdays and Anniversaries by sending them personalized emails.
- Send customized offers to your customers based on their ordering habits and behaviour.
- Create and schedule the email campaigns to send at a later date with ease.
Keep your customers updated by sending them customized SMSs
- SMSs have a high opening rate and leave an impression on the customers’ minds.
- Send SMS updates to your customers about their Delivery Order status.
- Market the latest deals running in your restaurant, or the event to be hosted through SMSs.
- Create personalized offers based on their ordering habits and send custom SMSs to your regulars.
- Send greetings and wishes to your customers on special occasions and festivals.
Learn how POSist can help you run your restaurant better
Hear what our customers say about us!
We have 125 stores, all running on POSist. It has been super smooth in terms of scaling. It is very easy to create new Offers and add new items. The speed of billing is also very good. Their Material Management & Inventory Software is very useful. I definitely recommend POSist.
– Shrey Aggarwal, The Belgian Waffle
POSist provides better control of what’s happening at your restaurant. It gives a better visibility of table-level transactions and helps control pilferage. I like the Anti-theft dashboard the most. It is easy to use and my experience with POSist has been really great.
– Gaurav Gupta, First Fiddle Restaurants
POSist has completely fulfilled all our requirements. I have been in the industry for the last 5 years and I recommend POSist because their sales application is far better than other POS systems and doesn’t cause any operational issue.
– Subhash, Olive Bar & Kitchen
We tried about five different POS systems before moving to POSist. They don’t just provide a billing software, they give a software that can control your business. You can make sure everything is controlled, from Stock, Billing, Logistics and Attendance.
– Samrat Reddy, The Drunken Monkey
Honestly, I am very happy with POSist, and we are looking forward to using it at every other outlet as well. I like the Cockpit app the best as it gives the live sales reports and the Anti-theft feature is very useful for the restaurant owners.
– Manish Sharma, Molecule Air Bar
We are using POSist since the beginning of our business and our very satisfied with their services. They continuously roll out new features that helps scale the business. Also, their 24X7 Support is an added bonus.
– Chirag Gupta, 4700 BC Popcorn
With POSist’s cloud monitoring system, reporting and data assimilation becomes easy for fast decision making. I have always recommended POSist for their proactive services. The team listens, understands the business needs and reverts quickly.
– Kumar Gaurav, Billion Smiles
We are very happy with POSist. The main challenge in the industry is pilferage, and the theft of products, food, and the cash. The only knife in our hands is POSist as it helps us reduce the pilferage and increase our sales through the CRM module.
– Ashim Gujral, Moti Mahal
And, that’s not all!
We have more in store to equip your business with the state-of-the-art restaurant technology to grow your business and outgrow your competitors!
Don’t miss a single telephonic order. The call gets automatically transferred to the next available line until it gets received. View the call logs and the order history through reports.
Set reminders and alerts to send greetings messages to customers on their special occasions such as Birthdays and Anniversaries. Generate custom offers for their special day.
Segment your customer data based on their ordering habits and details using POSist’s smart analytics. Create targeted campaigns for each segment type to drive the maximum engagement.