We recently had a heart-to-heart conversation with him when he unveiled the\u00a0\u201cImpromptu\u201d plans of opening the restaurant. And that was just the beginning, from then Ankur went on to share his valuable ideas, perspectives, and tips on restaurant setup, management, licensing process, upcoming trends and transformation in the restaurant industry and much more. But above all, he brought his secrets to achieve repeat customers and ensure maximum customer satisfaction to light which is pure golden. So, why don’t you keep scrolling to keep you up-to-date?<\/p>\n
Posist: First of all, thanks a ton for giving your valuable time and congratulation on your\u00a0success of your restaurant venture. Would you kindly share how it started and what were your initial challenges?<\/strong><\/h3>\nAnkur Arora<\/strong>: Since the idea of opening the restaurant was spontaneous, so we kept the name \u201cImpromptu\u201d. Initial challenges we faced were finding the best locations and the rentals which need to be justified. And there comes the licensing part \u2013 which was quite long drawn out.<\/p>\nPosist: What are your views on the recent restaurant licensing process with a focus on hospitality and dining?<\/strong><\/h3>\nAnkur Arora:<\/strong> The biggest challenge (or setbacks, if you call it) is that after so much hard work, the large scale of revenues yielded and job opportunities we create as restaurateurs, the govt. still, has not declared restaurant segment as an independent industry.<\/p>\nUntil the time it does not happen, obtaining a license will always be a challenge. Restaurateurs need to procure more than 15 different licenses \/ NOC to open an outlet. Half of them are actually irrelevant and not required but, there is no one to look into this matter.<\/p>\n
Posist: How do you ensure customers enjoy the seamless dining experience at a restaurant?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, in this regard, I believe we need to get down to the basics \u2013 give your customers a great ambience to sit and feel special, a smart attendant who can understand their needs, top quality food and that\u2019s it!<\/p>\nPosist: What are your views on the transformation in the taste of customers in India?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, we can say that finally, we have come to a stage where our palate is ready for some kind of experimentation with both, our existing cuisines and new world cuisines. The major driving forces that ushered transformation would probably be the changes in people\u2019s lifestyle and Indians\u2019 growing familiarity to foreign cuisines resulting from their extensive tours to many parts of the world.<\/p>\n![\"ankur-arora](\"https:\/\/www.Posist.com\/restaurant-times\/wp-content\/uploads\/2015\/11\/excerpt.jpg\")
<\/p>\n
Posist: True, well said Ankur. So, what are the upcoming food trends to look forward to in future?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, more and more new world cuisines are catching up and amongst those, Cuban, Peruvian, and South American shall be on a rise.<\/p>\nAnd in terms of restaurant settings, I think new and upcoming trends would be \u2018Pop-up restaurants\u2019. Nowadays with plenty of options available at customers\u2019 disposal, it is very tough to get the same customers visiting our eatery over and over again. But, \u2018Pop-up spaces\u2019 will keep customers attracting and also, guessing what we are going to do next.<\/p>\n
Posist: Currently, the restaurant industry has witnessed a significant shift from fine dining to smart, casual dining, driven by growing base of young consumers \u2013 what do you think the future scope of growth lies in fine and casual dining sectors of Indian restaurant industry?<\/strong><\/h3>\nAnkur Arora<\/strong>: The demography of heavy spenders has changed from 35-year old to 25-year old consumers. People in 20\u2019s want things very casual. At that, casual restaurants create the space and dining experience what they seek and feel in sync with. Also, the new generation of young entrepreneurs who are heavy spenders and frequent diners are contributing to the rising popularity of casual dining restaurants. Their preferences in casual dining over fine dining seem to establish the dominance of the former over the later \u2013 thus, shaping the trend of Indian restaurant industry.<\/p>\nPosist: What types of restaurant technologies are necessary to automate operations, accelerate customer acquisition and sustain rising competition?<\/strong><\/h3>\nAnkur Arora:<\/strong> Social media, online feedback tracker, and online restaurant database software are a must. We must remember that the growth of a restaurant majorly depends upon the efficacy of the restaurant management system. A restaurant needs to be more automated, process-driven and relies lesser on manual procedures to ensure rapid succeed. Also, the faster the restaurateurs innovate and improvise the operations along with the changing trends and customers\u2019 expectations \u2013 the higher a restaurant will grow.<\/p>\n","protected":false},"excerpt":{"rendered":"Restaurants with swanky d\u00e9cor with the state-of-the-art lightings are plenty of numbers across Delhi NCR. But, that with rustic, earthy interior, slightly softened with dim lights and silhouettes of white draperies, overlooking a tropical setting outside emulates a rare, way-far-from-the-hustling-city dining experience. Located amidst the greenery of Vatika Towers, Gurgaon, this restaurant, Impromptu, is beautifully […]<\/p>\n","protected":false},"author":16,"featured_media":528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[842,843,947,973,344,345,366,517,526,577,606,629,638],"yoast_head":"\n
Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants<\/title>\n<meta name=\"description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.posist.com\/restaurant-times\/foodpreneurs\/interview-with-ankur-arora-of-impromptu.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants\" \/>\n<meta property=\"og:description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta property=\"og:url\" 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Posist: What are your views on the recent restaurant licensing process with a focus on hospitality and dining?<\/strong><\/h3>\nAnkur Arora:<\/strong> The biggest challenge (or setbacks, if you call it) is that after so much hard work, the large scale of revenues yielded and job opportunities we create as restaurateurs, the govt. still, has not declared restaurant segment as an independent industry.<\/p>\nUntil the time it does not happen, obtaining a license will always be a challenge. Restaurateurs need to procure more than 15 different licenses \/ NOC to open an outlet. Half of them are actually irrelevant and not required but, there is no one to look into this matter.<\/p>\n
Posist: How do you ensure customers enjoy the seamless dining experience at a restaurant?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, in this regard, I believe we need to get down to the basics \u2013 give your customers a great ambience to sit and feel special, a smart attendant who can understand their needs, top quality food and that\u2019s it!<\/p>\nPosist: What are your views on the transformation in the taste of customers in India?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, we can say that finally, we have come to a stage where our palate is ready for some kind of experimentation with both, our existing cuisines and new world cuisines. The major driving forces that ushered transformation would probably be the changes in people\u2019s lifestyle and Indians\u2019 growing familiarity to foreign cuisines resulting from their extensive tours to many parts of the world.<\/p>\n<\/p>\n
Posist: True, well said Ankur. So, what are the upcoming food trends to look forward to in future?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, more and more new world cuisines are catching up and amongst those, Cuban, Peruvian, and South American shall be on a rise.<\/p>\nAnd in terms of restaurant settings, I think new and upcoming trends would be \u2018Pop-up restaurants\u2019. Nowadays with plenty of options available at customers\u2019 disposal, it is very tough to get the same customers visiting our eatery over and over again. But, \u2018Pop-up spaces\u2019 will keep customers attracting and also, guessing what we are going to do next.<\/p>\n
Posist: Currently, the restaurant industry has witnessed a significant shift from fine dining to smart, casual dining, driven by growing base of young consumers \u2013 what do you think the future scope of growth lies in fine and casual dining sectors of Indian restaurant industry?<\/strong><\/h3>\nAnkur Arora<\/strong>: The demography of heavy spenders has changed from 35-year old to 25-year old consumers. People in 20\u2019s want things very casual. At that, casual restaurants create the space and dining experience what they seek and feel in sync with. Also, the new generation of young entrepreneurs who are heavy spenders and frequent diners are contributing to the rising popularity of casual dining restaurants. Their preferences in casual dining over fine dining seem to establish the dominance of the former over the later \u2013 thus, shaping the trend of Indian restaurant industry.<\/p>\nPosist: What types of restaurant technologies are necessary to automate operations, accelerate customer acquisition and sustain rising competition?<\/strong><\/h3>\nAnkur Arora:<\/strong> Social media, online feedback tracker, and online restaurant database software are a must. We must remember that the growth of a restaurant majorly depends upon the efficacy of the restaurant management system. A restaurant needs to be more automated, process-driven and relies lesser on manual procedures to ensure rapid succeed. Also, the faster the restaurateurs innovate and improvise the operations along with the changing trends and customers\u2019 expectations \u2013 the higher a restaurant will grow.<\/p>\n","protected":false},"excerpt":{"rendered":"Restaurants with swanky d\u00e9cor with the state-of-the-art lightings are plenty of numbers across Delhi NCR. But, that with rustic, earthy interior, slightly softened with dim lights and silhouettes of white draperies, overlooking a tropical setting outside emulates a rare, way-far-from-the-hustling-city dining experience. Located amidst the greenery of Vatika Towers, Gurgaon, this restaurant, Impromptu, is beautifully […]<\/p>\n","protected":false},"author":16,"featured_media":528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[842,843,947,973,344,345,366,517,526,577,606,629,638],"yoast_head":"\n
Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants<\/title>\n<meta name=\"description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.posist.com\/restaurant-times\/foodpreneurs\/interview-with-ankur-arora-of-impromptu.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants\" \/>\n<meta property=\"og:description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta property=\"og:url\" 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Until the time it does not happen, obtaining a license will always be a challenge. Restaurateurs need to procure more than 15 different licenses \/ NOC to open an outlet. Half of them are actually irrelevant and not required but, there is no one to look into this matter.<\/p>\n
Posist: How do you ensure customers enjoy the seamless dining experience at a restaurant?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, in this regard, I believe we need to get down to the basics \u2013 give your customers a great ambience to sit and feel special, a smart attendant who can understand their needs, top quality food and that\u2019s it!<\/p>\nPosist: What are your views on the transformation in the taste of customers in India?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, we can say that finally, we have come to a stage where our palate is ready for some kind of experimentation with both, our existing cuisines and new world cuisines. The major driving forces that ushered transformation would probably be the changes in people\u2019s lifestyle and Indians\u2019 growing familiarity to foreign cuisines resulting from their extensive tours to many parts of the world.<\/p>\n<\/p>\n
Posist: True, well said Ankur. So, what are the upcoming food trends to look forward to in future?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, more and more new world cuisines are catching up and amongst those, Cuban, Peruvian, and South American shall be on a rise.<\/p>\nAnd in terms of restaurant settings, I think new and upcoming trends would be \u2018Pop-up restaurants\u2019. Nowadays with plenty of options available at customers\u2019 disposal, it is very tough to get the same customers visiting our eatery over and over again. But, \u2018Pop-up spaces\u2019 will keep customers attracting and also, guessing what we are going to do next.<\/p>\n
Posist: Currently, the restaurant industry has witnessed a significant shift from fine dining to smart, casual dining, driven by growing base of young consumers \u2013 what do you think the future scope of growth lies in fine and casual dining sectors of Indian restaurant industry?<\/strong><\/h3>\nAnkur Arora<\/strong>: The demography of heavy spenders has changed from 35-year old to 25-year old consumers. People in 20\u2019s want things very casual. At that, casual restaurants create the space and dining experience what they seek and feel in sync with. Also, the new generation of young entrepreneurs who are heavy spenders and frequent diners are contributing to the rising popularity of casual dining restaurants. Their preferences in casual dining over fine dining seem to establish the dominance of the former over the later \u2013 thus, shaping the trend of Indian restaurant industry.<\/p>\nPosist: What types of restaurant technologies are necessary to automate operations, accelerate customer acquisition and sustain rising competition?<\/strong><\/h3>\nAnkur Arora:<\/strong> Social media, online feedback tracker, and online restaurant database software are a must. We must remember that the growth of a restaurant majorly depends upon the efficacy of the restaurant management system. A restaurant needs to be more automated, process-driven and relies lesser on manual procedures to ensure rapid succeed. Also, the faster the restaurateurs innovate and improvise the operations along with the changing trends and customers\u2019 expectations \u2013 the higher a restaurant will grow.<\/p>\n","protected":false},"excerpt":{"rendered":"Restaurants with swanky d\u00e9cor with the state-of-the-art lightings are plenty of numbers across Delhi NCR. But, that with rustic, earthy interior, slightly softened with dim lights and silhouettes of white draperies, overlooking a tropical setting outside emulates a rare, way-far-from-the-hustling-city dining experience. Located amidst the greenery of Vatika Towers, Gurgaon, this restaurant, Impromptu, is beautifully […]<\/p>\n","protected":false},"author":16,"featured_media":528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[842,843,947,973,344,345,366,517,526,577,606,629,638],"yoast_head":"\n
Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants<\/title>\n<meta name=\"description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.posist.com\/restaurant-times\/foodpreneurs\/interview-with-ankur-arora-of-impromptu.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants\" \/>\n<meta property=\"og:description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta property=\"og:url\" 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Posist: What are your views on the transformation in the taste of customers in India?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, we can say that finally, we have come to a stage where our palate is ready for some kind of experimentation with both, our existing cuisines and new world cuisines. The major driving forces that ushered transformation would probably be the changes in people\u2019s lifestyle and Indians\u2019 growing familiarity to foreign cuisines resulting from their extensive tours to many parts of the world.<\/p>\n<\/p>\n
Posist: True, well said Ankur. So, what are the upcoming food trends to look forward to in future?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, more and more new world cuisines are catching up and amongst those, Cuban, Peruvian, and South American shall be on a rise.<\/p>\nAnd in terms of restaurant settings, I think new and upcoming trends would be \u2018Pop-up restaurants\u2019. Nowadays with plenty of options available at customers\u2019 disposal, it is very tough to get the same customers visiting our eatery over and over again. But, \u2018Pop-up spaces\u2019 will keep customers attracting and also, guessing what we are going to do next.<\/p>\n
Posist: Currently, the restaurant industry has witnessed a significant shift from fine dining to smart, casual dining, driven by growing base of young consumers \u2013 what do you think the future scope of growth lies in fine and casual dining sectors of Indian restaurant industry?<\/strong><\/h3>\nAnkur Arora<\/strong>: The demography of heavy spenders has changed from 35-year old to 25-year old consumers. People in 20\u2019s want things very casual. At that, casual restaurants create the space and dining experience what they seek and feel in sync with. Also, the new generation of young entrepreneurs who are heavy spenders and frequent diners are contributing to the rising popularity of casual dining restaurants. Their preferences in casual dining over fine dining seem to establish the dominance of the former over the later \u2013 thus, shaping the trend of Indian restaurant industry.<\/p>\nPosist: What types of restaurant technologies are necessary to automate operations, accelerate customer acquisition and sustain rising competition?<\/strong><\/h3>\nAnkur Arora:<\/strong> Social media, online feedback tracker, and online restaurant database software are a must. We must remember that the growth of a restaurant majorly depends upon the efficacy of the restaurant management system. A restaurant needs to be more automated, process-driven and relies lesser on manual procedures to ensure rapid succeed. Also, the faster the restaurateurs innovate and improvise the operations along with the changing trends and customers\u2019 expectations \u2013 the higher a restaurant will grow.<\/p>\n","protected":false},"excerpt":{"rendered":"Restaurants with swanky d\u00e9cor with the state-of-the-art lightings are plenty of numbers across Delhi NCR. But, that with rustic, earthy interior, slightly softened with dim lights and silhouettes of white draperies, overlooking a tropical setting outside emulates a rare, way-far-from-the-hustling-city dining experience. Located amidst the greenery of Vatika Towers, Gurgaon, this restaurant, Impromptu, is beautifully […]<\/p>\n","protected":false},"author":16,"featured_media":528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[842,843,947,973,344,345,366,517,526,577,606,629,638],"yoast_head":"\n
Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants<\/title>\n<meta name=\"description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.posist.com\/restaurant-times\/foodpreneurs\/interview-with-ankur-arora-of-impromptu.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants\" \/>\n<meta property=\"og:description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta property=\"og:url\" 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<\/p>\n
Posist: True, well said Ankur. So, what are the upcoming food trends to look forward to in future?<\/strong><\/h3>\nAnkur Arora:<\/strong> Well, more and more new world cuisines are catching up and amongst those, Cuban, Peruvian, and South American shall be on a rise.<\/p>\nAnd in terms of restaurant settings, I think new and upcoming trends would be \u2018Pop-up restaurants\u2019. Nowadays with plenty of options available at customers\u2019 disposal, it is very tough to get the same customers visiting our eatery over and over again. But, \u2018Pop-up spaces\u2019 will keep customers attracting and also, guessing what we are going to do next.<\/p>\n
Posist: Currently, the restaurant industry has witnessed a significant shift from fine dining to smart, casual dining, driven by growing base of young consumers \u2013 what do you think the future scope of growth lies in fine and casual dining sectors of Indian restaurant industry?<\/strong><\/h3>\nAnkur Arora<\/strong>: The demography of heavy spenders has changed from 35-year old to 25-year old consumers. People in 20\u2019s want things very casual. At that, casual restaurants create the space and dining experience what they seek and feel in sync with. Also, the new generation of young entrepreneurs who are heavy spenders and frequent diners are contributing to the rising popularity of casual dining restaurants. Their preferences in casual dining over fine dining seem to establish the dominance of the former over the later \u2013 thus, shaping the trend of Indian restaurant industry.<\/p>\nPosist: What types of restaurant technologies are necessary to automate operations, accelerate customer acquisition and sustain rising competition?<\/strong><\/h3>\nAnkur Arora:<\/strong> Social media, online feedback tracker, and online restaurant database software are a must. We must remember that the growth of a restaurant majorly depends upon the efficacy of the restaurant management system. A restaurant needs to be more automated, process-driven and relies lesser on manual procedures to ensure rapid succeed. Also, the faster the restaurateurs innovate and improvise the operations along with the changing trends and customers\u2019 expectations \u2013 the higher a restaurant will grow.<\/p>\n","protected":false},"excerpt":{"rendered":"Restaurants with swanky d\u00e9cor with the state-of-the-art lightings are plenty of numbers across Delhi NCR. But, that with rustic, earthy interior, slightly softened with dim lights and silhouettes of white draperies, overlooking a tropical setting outside emulates a rare, way-far-from-the-hustling-city dining experience. Located amidst the greenery of Vatika Towers, Gurgaon, this restaurant, Impromptu, is beautifully […]<\/p>\n","protected":false},"author":16,"featured_media":528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[842,843,947,973,344,345,366,517,526,577,606,629,638],"yoast_head":"\n
Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants<\/title>\n<meta name=\"description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.posist.com\/restaurant-times\/foodpreneurs\/interview-with-ankur-arora-of-impromptu.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants\" \/>\n<meta property=\"og:description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta property=\"og:url\" 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And in terms of restaurant settings, I think new and upcoming trends would be \u2018Pop-up restaurants\u2019. Nowadays with plenty of options available at customers\u2019 disposal, it is very tough to get the same customers visiting our eatery over and over again. But, \u2018Pop-up spaces\u2019 will keep customers attracting and also, guessing what we are going to do next.<\/p>\n
Posist: Currently, the restaurant industry has witnessed a significant shift from fine dining to smart, casual dining, driven by growing base of young consumers \u2013 what do you think the future scope of growth lies in fine and casual dining sectors of Indian restaurant industry?<\/strong><\/h3>\nAnkur Arora<\/strong>: The demography of heavy spenders has changed from 35-year old to 25-year old consumers. People in 20\u2019s want things very casual. At that, casual restaurants create the space and dining experience what they seek and feel in sync with. Also, the new generation of young entrepreneurs who are heavy spenders and frequent diners are contributing to the rising popularity of casual dining restaurants. Their preferences in casual dining over fine dining seem to establish the dominance of the former over the later \u2013 thus, shaping the trend of Indian restaurant industry.<\/p>\nPosist: What types of restaurant technologies are necessary to automate operations, accelerate customer acquisition and sustain rising competition?<\/strong><\/h3>\nAnkur Arora:<\/strong> Social media, online feedback tracker, and online restaurant database software are a must. We must remember that the growth of a restaurant majorly depends upon the efficacy of the restaurant management system. A restaurant needs to be more automated, process-driven and relies lesser on manual procedures to ensure rapid succeed. Also, the faster the restaurateurs innovate and improvise the operations along with the changing trends and customers\u2019 expectations \u2013 the higher a restaurant will grow.<\/p>\n","protected":false},"excerpt":{"rendered":"Restaurants with swanky d\u00e9cor with the state-of-the-art lightings are plenty of numbers across Delhi NCR. But, that with rustic, earthy interior, slightly softened with dim lights and silhouettes of white draperies, overlooking a tropical setting outside emulates a rare, way-far-from-the-hustling-city dining experience. Located amidst the greenery of Vatika Towers, Gurgaon, this restaurant, Impromptu, is beautifully […]<\/p>\n","protected":false},"author":16,"featured_media":528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[842,843,947,973,344,345,366,517,526,577,606,629,638],"yoast_head":"\n
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Posist: What types of restaurant technologies are necessary to automate operations, accelerate customer acquisition and sustain rising competition?<\/strong><\/h3>\nAnkur Arora:<\/strong> Social media, online feedback tracker, and online restaurant database software are a must. We must remember that the growth of a restaurant majorly depends upon the efficacy of the restaurant management system. A restaurant needs to be more automated, process-driven and relies lesser on manual procedures to ensure rapid succeed. Also, the faster the restaurateurs innovate and improvise the operations along with the changing trends and customers\u2019 expectations \u2013 the higher a restaurant will grow.<\/p>\n","protected":false},"excerpt":{"rendered":"Restaurants with swanky d\u00e9cor with the state-of-the-art lightings are plenty of numbers across Delhi NCR. But, that with rustic, earthy interior, slightly softened with dim lights and silhouettes of white draperies, overlooking a tropical setting outside emulates a rare, way-far-from-the-hustling-city dining experience. Located amidst the greenery of Vatika Towers, Gurgaon, this restaurant, Impromptu, is beautifully […]<\/p>\n","protected":false},"author":16,"featured_media":528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[842,843,947,973,344,345,366,517,526,577,606,629,638],"yoast_head":"\n
Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants<\/title>\n<meta name=\"description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.posist.com\/restaurant-times\/foodpreneurs\/interview-with-ankur-arora-of-impromptu.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ankur Arora of Impromptu Reveals Secrets to Achieve Repeat Customers in Restaurants\" \/>\n<meta property=\"og:description\" content=\"Ankur Arora of Impromptu reveals secrets to achieve repeat customers and ensure maximum customer satisfaction in restaurants.\" \/>\n<meta property=\"og:url\" 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Restaurants with swanky d\u00e9cor with the state-of-the-art lightings are plenty of numbers across Delhi NCR. But, that with rustic, earthy interior, slightly softened with dim lights and silhouettes of white draperies, overlooking a tropical setting outside emulates a rare, way-far-from-the-hustling-city dining experience. Located amidst the greenery of Vatika Towers, Gurgaon, this restaurant, Impromptu, is beautifully […]<\/p>\n","protected":false},"author":16,"featured_media":528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[842,843,947,973,344,345,366,517,526,577,606,629,638],"yoast_head":"\n