{"id":23454,"date":"2020-03-14T08:44:05","date_gmt":"2020-03-14T08:44:05","guid":{"rendered":"https:\/\/www.posist.com\/restaurant-times\/?p=23454"},"modified":"2023-08-24T17:18:34","modified_gmt":"2023-08-24T11:48:34","slug":"dipanjan-roy","status":"publish","type":"post","link":"https:\/\/www.posist.com\/restaurant-times\/foodpreneurs\/dipanjan-roy.html","title":{"rendered":"Dipanjan Roy\u2019s Proven Formula for Keeping Employee Turnover and Food Wastage in Check"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The plucky and passionate cook and a complete foodie by nature, Dipanjan Roy continues to be very active within the Indian culinary scene.\u00a0 <\/span><span style=\"font-weight: 400;\">After completing a course in hotel management, Dipanjan gained an immeasurable amount of experience working at several restaurants. More than a decade later, Dipanjan Roy started his own restaurant called\u00a0 Spicy House-Taste Of India, well-known for its extra spicy food. Dipanjan is also Director of Operations at Ants Infotainment &amp; Hospitality LLP<\/span><\/p>\n<h2><strong>In Conversation With Dipanjan Roy of Spicy House-Taste Of India<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">In an <a href=\"https:\/\/www.Posist.com\/restaurant-times\/foodpreneurs\">exclusive conversation with The Restaurant Times<\/a>, Dipanjan Roy talks of his journey in the industry, the story behind his restaurant, challenges with staffing, and a lot more.<\/span><\/p>\n<h3><b>A Brief About Spicy House- Taste Of India<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Spicy House is a multi-cuisine restaurant with a bunch of options to pick from. They have a good number of options in the \u00e0la carte menu, and also have a buffet for lunch. Dipanjan ensures that any dish that passes through his kitchen is of the highest quality. Spicy House has grown into a force to reckon within the food sector over the years. Dipanjan mentions that only the right ingredients can bring out the best flavors and this sets Spicy House apart from the rest. Otherwise, it can be an uphill battle to attract more customers to your restaurant. Spicy House is famous for<a href=\"https:\/\/www.Posist.com\/restaurant-times\/usa\/restaurant-business-consistency.html\"> maintaining consistency throughout all its outlets.<\/a><\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-24880 size-large\" src=\"https:\/\/www.Posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1-1024x768.jpg\" alt=\"\" width=\"696\" height=\"522\" srcset=\"https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1-1024x768.jpg 1024w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1-300x225.jpg 300w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1-768x576.jpg 768w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1-696x522.jpg 696w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1-1068x801.jpg 1068w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1-560x420.jpg 560w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1-80x60.jpg 80w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1-265x198.jpg 265w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/03\/spicy-house-restaurant-hyderabad-vw6ytfjnee-1.jpg 1280w\" sizes=\"(max-width: 696px) 100vw, 696px\" \/><\/p>\n<h3><b>Challenges With Staffing\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A restaurant business probably faces more competition than any other in any other industry. Acquiring and <a href=\"https:\/\/www.Posist.com\/restaurant-times\/resources\/restaurant-staff-management.html\">retaining good staff<\/a> has always been one of the key concerns faced in running a restaurant.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In recent years, high turnover and growing competition have only added fuel to the fire in terms of skilled labor deficit in the F&amp;B industry on the whole.\u00a0<\/span><\/p>\n<p style=\"text-align: center; color: #0853b5;\"><em><b>\u201cStaff members and their attitudes, experiences, and production capabilities are now becoming an indispensable part of the restaurant business value,\u201d says Roy.\u00a0<\/b><\/em><\/p>\n<p><span style=\"font-weight: 400;\">To promote a successful working environment, it is essential to promote transparency with the staff.\u00a0 This can help employees feel engaged and motivated to perform at the best. It is also important to have constant communication with the staff so that the restaurateur is always aware of what is going on. On the other side of the spectrum,\u00a0 a strong internal drive to excel is certainly key to being successful in the F&amp;B industry.<\/span><\/p>\n<h3><b>\u00a0Take on Lunchbox and Buffet Dining Style<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Spicy House offers lunchbox and buffet options along with other delicacies at hotels. The lunchbox is one of India\u2019s most successful and profitable concepts. Dipanjan shares that they charge INR 250-260 per box while the actual amount spent on preparation as per the quantities given is really less. The rice is not more than 300 gms and vegetable curry is usually around 50gms, which cuts down the cost per box to more than half the actual price.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a freewheeling chat, Roy speaks about the<\/span><a href=\"https:\/\/www.Posist.com\/restaurant-times\/restro-gyaan\/pros-and-cons-of-buffet-restaurants.html\"><b> cons of the buffet system<\/b><\/a><span style=\"font-weight: 400;\"> at restaurants. <\/span><\/p>\n<ul>\n<li><b>Not So Profitable: <span style=\"font-weight: 400;\">Buffets need to keep people happy and coming back. According to Roy,\u00a0 buffet service is hardly profitable. A restaurateur has to be ready to bear probable losses which can, in theory, happen for each and every patron that walks in the door<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/b><\/li>\n<\/ul>\n<ul>\n<li><strong>Food Wastage:<\/strong> <span style=\"font-weight: 400;\">Buffet systems are not immune to food waste. In fact, buffet service tends to waste more food than the other concepts of regular ordering and lunchbox. It is essential for the staff to standardize portion sizes or closely monitor inventory. O<\/span><span style=\"font-weight: 400;\">ften times, patrons tend to serve too much food on their plates which results in food wastage.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li><strong>Higher Investment:<\/strong> <span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">According to Roy,\u00a0 buffet service requires a higher investment,\u00a0 as it provides a large variety of items. This leads to leftovers. If one is not sure about the number of guests going to visit, the buffet service can be a burden for the restaurateur.<\/span><\/span><img decoding=\"async\" class=\"alignnone wp-image-17396 size-full\" src=\"https:\/\/www.Posist.com\/restaurant-times\/wp-content\/uploads\/2018\/11\/Al-Machboos.jpg\" alt=\"rising food costs is one of the biggest challenges faced by the restaurant industry in dubai\" width=\"700\" height=\"460\" srcset=\"https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2018\/11\/Al-Machboos.jpg 700w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2018\/11\/Al-Machboos-300x197.jpg 300w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2018\/11\/Al-Machboos-696x457.jpg 696w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2018\/11\/Al-Machboos-639x420.jpg 639w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\"><b style=\"color: #111111; font-family: Roboto, sans-serif; font-size: 22px;\">Conclusion<\/b><\/span><\/p>\n<p><span style=\"font-weight: 400;\">I<\/span><span style=\"font-weight: 400;\">t\u2019s hard to pin down success to one distinct factor. It is a combination of things that needs to work simultaneously to ensure the success of buffet offerings. In the food business, that means an unwavering commitment to quality, consistent experimentation and commitment to put in the hard work needed to see the previous two through.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to Roy, <strong>a strong <\/strong><\/span><strong>organizational structure must be put into place to handle the corporate side of the business and also to function well in terms of customer-facing operations<\/strong><span style=\"font-weight: 400;\"><strong>.<\/strong> <\/span><span style=\"font-weight: 400;\">This structure must be designed to promote responsibility and accountability, with a clear chain of command. The manner in which a restaurant business is organized is critical to its function and <a href=\"https:\/\/www.Posist.com\/restaurant-times\/Posist-product\/benefits-cloud-pos-it-team.html\">daily operations.<\/a> Roy adds that it helps in aligning jobs with the overall business objectives of the restaurant. Lastly, he mentions that building a powerful organizational management system includes giving due consideration to employees&#8217; needs, adoption of<a href=\"https:\/\/www.Posist.com\/\"> automated POS systems<\/a>, and a customer-centric philosophy across all aspects of the restaurant business.<\/span><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>The plucky and passionate cook and a complete foodie by nature, Dipanjan Roy continues to be very active within the Indian culinary scene.\u00a0 After completing a course in hotel management, Dipanjan gained an immeasurable amount of experience working at several restaurants. More than a decade later, Dipanjan Roy started his own restaurant called\u00a0 Spicy House-Taste [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":16,"featured_media":23456,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dipanjan Roy\u2019s Proven Formula for Keeping Employee Turnover and Food Wastage in Check<\/title>\n<meta name=\"description\" content=\"How Dipanjan Roy of Spicy House-Taste of India built a restaurant empire for the Hyderabadis serving buffet, lunchbox and other delicacies!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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