{"id":22683,"date":"2020-01-29T06:19:41","date_gmt":"2020-01-29T06:19:41","guid":{"rendered":"https:\/\/www.posist.com\/restaurant-times\/?p=22683"},"modified":"2023-08-24T17:18:46","modified_gmt":"2023-08-24T11:48:46","slug":"monica-raju","status":"publish","type":"post","link":"https:\/\/www.posist.com\/restaurant-times\/foodpreneurs\/monica-raju.html","title":{"rendered":"Want to Treat Your Customers Well? Start Treating Your Employees Better!"},"content":{"rendered":"

Monica Raju comes from an IT background. After completing her studies, she joined her sister in the F&B industry. Monica helped her sister conceptualize her restaurant venture called Nau Se Barah –<\/span>The Movie Bar. It offers an extensive range of food and drinks and lets patrons experience Bollywood like never before. The yearning to devise a movie fantasy destination for the Mumbaikars led them to start Nau Se Barah. <\/span>The delicious and refreshing menu here offers an all-day dining experience!<\/span><\/p>\n

In Conversation With Monica Raju of Nau Se Barah 9\/12<\/b><\/h2>\n

In an exclusive conversation with The Restaurant Times,<\/a> Monica Raju talks of her journey in the industry, the story behind Nau Se Barah 9\/12, leveraging technology, and a lot more.<\/span><\/p>\n

The Story Behind Nau Se Barah-The Movie Bar<\/b><\/h3>\n

Movie lovers\u2019 paradise, Nau Se Barah, is established inside a multiplex in<\/span> Navi Mumbai\u2019s Koparkhairne suburb. Nau Se Barah strives to bring out the nostalgia related to the movies. The presentation at Nau Se Barah is not that of a regular movie-themed restaurant. At Nau Se Barah, patrons dive into the essence of enjoying their favorite cult movie characters.<\/a> The menu items are named after movies, which are carefully chosen. Monica says that the key to repeat business is consistency in both what you offer and how you deliver it. At Nau Se Barah, they provide supreme quality of food and drinks to the patrons. It transports you into a movie fantasy world that gives you an unparalleled experience! <\/span>
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Leveraging Technology\u00a0<\/b><\/h3>\n

Monica says that maintaining consistency<\/a> is the biggest challenge in the restaurant industry. Sometimes the staff members get bored with doing the same job regularly. There are times when the cooks go on leave or new cooks are onboarded, which hampers the process of delivering consistent quality of food.<\/span><\/p>\n

Patrons want the same quality and presentation every time they walk into the restaurant. Having a consistent experience builds trust with the patrons and creates a positive reputation for your restaurant. At Nau Se Barah, they have optimally utilized technology<\/a> to automate all the processes to maintain consistency throughout.\u00a0<\/span><\/p>\n

The brand has standardized the processes for everything, whether it is cooking, building food alignment or standard presentation.<\/strong> The kitchen is one of the most active places in a restaurant, where everyone is hurrying to finish their job. When a recipe is computed or edited, it will be updated from one centralized location. This assures that recipe information is uniform across all sites. Leveraging technology<\/a> to standardize processes across outlets has helped in nailing the consistency and quality of each dish, every time.<\/span><\/p>\n

3 To-Dos While Opening A Casual-Dine Restaurant<\/b><\/h3>\n