{"id":22492,"date":"2020-01-19T11:00:36","date_gmt":"2020-01-19T11:00:36","guid":{"rendered":"https:\/\/www.posist.com\/restaurant-times\/?p=22492"},"modified":"2023-08-24T17:18:51","modified_gmt":"2023-08-24T11:48:51","slug":"pratik-agarwal","status":"publish","type":"post","link":"https:\/\/www.posist.com\/restaurant-times\/foodpreneurs\/pratik-agarwal.html","title":{"rendered":"An Interview With Pratik Agarwal: Queen Margherita\u2019s Pizzeria Success Is In The \u2018Ingredients\u2019 Of Its Business"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Queen Margherita\u2019s Pizzeria helmed by Pratik Agarwal, the executive chef and brains behind Queen\u2019s, opened its new kitchen in Malad, 2018. It is a <\/span><span style=\"font-weight: 400\">small Italian eatery serving Queen Margherita&#8217;s legacy. It all started when Pratik was pursuing his Masters in Marketing from Canada. After doing one of his projects on large chain pizza outlets in the US, he started pondering about building his own pizzeria. He worked at several pizza outlets in Toronto, trying to learn and gauge knowledge about the product and hospitality industry, before entering the industry. Pratik mentions that <\/span><b>pizza is proof of the \u2018versatility\u2019<\/b><span style=\"font-weight: 400\"> it has, as a vessel for different styles of cuisine and is an evidence of how malleable our definition of pizza can be!<\/span><\/p>\n<h2><strong>In Conversation With Pratik Agarwal of Queen Margherita\u2019s Pizzeria<\/strong><\/h2>\n<p>In an <a href=\"https:\/\/www.Posist.com\/restaurant-times\/foodpreneurs\">exclusive conversation with The Restaurant Times<\/a>, Pratik Agarwal talks of his journey in the industry, the story behind Queen Margherita\u2019s Pizzeria, keeping the European spirit alive, and a lot more.<\/p>\n<h3><b>Keeping The European Spirit Alive and Maintaining The Authenticity\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Queen Margherita\u2019s Pizzeria vaunts it\u2019s European spirit. Pratik drew inspiration from his vast experiences in Toronto. Starting from the diversified culture across the city with people from various regions to its wide range of food and languages. It r<\/span><span style=\"font-weight: 400\">eflects the diversity of the city.<\/span><\/p>\n<p><strong>At Queen Margherita\u2019s, they strive to link the ambiance with the color combination used, which portrays minimalism. It endeavors to be \u2018real\u2019 with their customers and in their restaurant as well.\u00a0<\/strong><\/p>\n<p><span style=\"font-weight: 400\">The authenticity in the Italian pizzas is maintained by the ingredients which are carefully sourced from Italy and also locally. The dishes are prepared to resemble Italian style pizzas, which have thin bases and airy crust pizzas here. The famous Neapolitan pizza at Queen Margherita\u2019s is prepared by following a fermentation process. The techniques and food standards followed are according to the International standards. The <a href=\"https:\/\/www.Posist.com\/restaurant-times\/restro-gyaan\/hygiene-essentials-for-restaurants.html\">hygiene<\/a> is exemplary. Agarwal mentions that, because of the extra care taken to maintain hygiene standards, customers at Queen Margherita can binge on their pizzas three times a week without getting sick.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">The staff is extensively trained every week to perform their best on weekends- the performance day!<\/span><\/p>\n<p><img decoding=\"async\" class=\" wp-image-22494 aligncenter\" src=\"https:\/\/www.Posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-164x300.jpg\" alt=\"\" width=\"239\" height=\"437\" srcset=\"https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-164x300.jpg 164w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-559x1024.jpg 559w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-768x1408.jpg 768w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-838x1536.jpg 838w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-1117x2048.jpg 1117w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-696x1276.jpg 696w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-1068x1958.jpg 1068w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-229x420.jpg 229w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/IMG_20200113_144409_2-1-scaled.jpg 1396w\" sizes=\"(max-width: 239px) 100vw, 239px\" \/><\/p>\n<p><b>\u201cNot To-Dos\u201d While Opening A Quick Service Restaurant<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Do Not Be Fancied By The Monetary Value: <\/b><span style=\"font-weight: 400\">According to Agarwal, a lot of people enter the restaurant industry by being attracted to the monetary value of the industry. <a href=\"https:\/\/www.Posist.com\/restaurant-times\/usa\/restaurant-startup-mistakes.html\">Opening a restaurant<\/a> is extremely high-risk. <\/span><strong>The fact that restaurants fail at an alarmingly high rate, <\/strong><span style=\"font-weight: 400\"><strong>the restaurateurs must be fueled by passion.<\/strong> No one should start a restaurant to make money. If that\u2019s the goal, one will almost certainly fail. Agarwal learned the art of making pizza and did his research thoroughly by gaining rich experience in this field before entering the industry!<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Discounts By Third Party Aggregators Is Not A Privilege: <\/b><span style=\"font-weight: 400\">According to Agarwal, <\/span><span style=\"font-weight: 400\">ordering food online or getting heavy discounts on meals at some outlet has changed the definition of how we look at eating out today. These <a href=\"https:\/\/www.Posist.com\/restaurant-times\/restro-gyaan\/discounting-affects-customer-loyalty.html\">massive discounts<\/a> render unprofitable sales. The restaurant lives and breathes due to its patrons and convincing the patrons to order from you is key to success. Restaurateurs should stop engaging with these delivery partners and give up such unnecessary discounting practices.<\/span><\/li>\n<li style=\"font-weight: 400\"><b>Be A Leader Rather Than Owner: <\/b><span style=\"font-weight: 400\">Being an owner and a leader go hand in hand. Although,\u00a0<\/span><span style=\"font-weight: 400\"><strong>the owner is just a title, being a leader is a choice one makes every day.\u00a0The success or failure of one\u2019s restaurant business depends on how well and quickly one can adapt to being a leader.<\/strong> Agarwal emphasizes on the fact that the overall growth and <a href=\"https:\/\/www.Posist.com\/restaurant-times\/usa\/keeping-restaurant-staff-happy-usa.html\">development of his staff members<\/a> is his responsibility for which he has to be a leader to guide them in the right direction. A leader connects daily with goals and aspirations and thoroughly knows what matters most to them!<\/span><\/li>\n<\/ul>\n<h3><b>Role Of Technology In The Restaurant Space<\/b><\/h3>\n<p><span style=\"font-weight: 400\">The rise of digital technology is reshaping the restaurant industry.<a href=\"https:\/\/www.Posist.com\/restaurant-times\/Posist-product\/stock-management-for-your-fine-dine-restaurant.html\"> Improving shelf life and food safety<\/a> revolves around technology, and greater use of machines and software ensures affordability and consistent quality in the restaurant industry. Guest experience and customer expectations are shaping how restaurants are using their POS systems to most efficiently run their operations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Agarwal is using <a href=\"https:\/\/www.Posist.com\/\">Posist<\/a> at his outlet. Posist being a cloud POS software is flexible, valuable, and beneficial in a multitude of ways, and their implementation helps the restaurant to rise to meet consumer expectations and market demands.\u00a0<\/span><\/p>\n<p style=\"text-align: center;color: #0853b5\"><em><strong>\u201cThe<a href=\"https:\/\/www.Posist.com\/features\/restaurant-crm-software\/\"> CRM reports<\/a> help in conducting in-depth research on individual customers and lets you know the average check size, the last visit date, etc. These types of real-time reports and data provided by Posist help me to retain the customers by making the right choices,\u201d says Agarwal.<\/strong><\/em><\/p>\n<p><span style=\"font-weight: 400\">Apart from POS software, social media marketing to promote his restaurant business has come a long way. At Queen Margherita\u2019s, they <\/span><b>keep the content \u2018real\u2019<\/b><span style=\"font-weight: 400\"> on <a href=\"https:\/\/www.Posist.com\/restaurant-times\/resources\/social-media-marketing-for-restaurants.html\">social media<\/a> platforms, by uploading pictures without any editing!<\/span><\/p>\n<p><img decoding=\"async\" class=\" wp-image-22495 aligncenter\" src=\"https:\/\/www.Posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/20191121_053139-225x300.jpg\" alt=\"\" width=\"277\" height=\"369\" srcset=\"https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/20191121_053139-225x300.jpg 225w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/20191121_053139-768x1024.jpg 768w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/20191121_053139-1152x1536.jpg 1152w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/20191121_053139-1536x2048.jpg 1536w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/20191121_053139-696x928.jpg 696w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/20191121_053139-1068x1424.jpg 1068w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/20191121_053139-scaled.jpg 1920w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/01\/20191121_053139-315x420.jpg 315w\" sizes=\"(max-width: 277px) 100vw, 277px\" \/><\/p>\n<h3><b>Strategic Learnings From Experience In The Hospitality Industry<\/b><\/h3>\n<ul>\n<li><b><b>Prior Experience Before Entering The Industry: <span style=\"font-weight: 400\">Agarwal advises that before entering the hospitality industry, one must gain some experience in the same field.<\/span><\/b><\/b><strong> \u201cIf you fail to prepare, be prepared to fail,\u201d says Agarwal.<\/strong><b><b><span style=\"font-weight: 400\"> Having prior experience before entering the industry helps you to assess whether you like the industry, whether it\u2019s as good of an opportunity as you evaluated and also, whether it\u2019s a good fit for your skills and personality. These are all essential things to know before you invest your money and which will guide you to take important decisions.<\/span><\/b><\/b><\/li>\n<li><b><span style=\"font-weight: 400\"><b>Tapping Into The Online-delivery Network Is Not A Solution: <\/b><\/span><\/b>Agarwal says that the exorbitant amount of discounts and offers given by the third-party <a href=\"https:\/\/www.Posist.com\/restaurant-times\/restro-gyaan\/in-house-vs-third-party-food-delivery.html\">online delivery partners,<\/a> hurt the restaurant business.<strong> Restaurants run on a thin margin and it has distorted a vibrant marketplace by aggressive discounting and predatory pricing.<\/strong> Some distressed restaurants might think of it as an in-house solution when they do not get much footfall at their restaurants, but the high fees from these delivery companies hurt restaurants as well as devalue their products.<\/li>\n<\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Queen Margherita\u2019s Pizzeria helmed by Pratik Agarwal, the executive chef and brains behind Queen\u2019s, opened its new kitchen in Malad, 2018. It is a small Italian eatery serving Queen Margherita&#8217;s legacy. It all started when Pratik was pursuing his Masters in Marketing from Canada. After doing one of his projects on large chain pizza outlets [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":16,"featured_media":22505,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[810],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>An Interview With Pratik Agarwal: Queen Margherita\u2019s Pizzeria Success Is In The \u2018Ingredients\u2019 Of Its Business<\/title>\n<meta name=\"description\" content=\"Pratik Agarwal&#039;s journey of building Queen Margherita\u2019s Pizzeria flaunting its Euporrean spirit and serving Quintessential Pizza!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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