{"id":22193,"date":"2019-12-31T17:19:35","date_gmt":"2019-12-31T17:19:35","guid":{"rendered":"https:\/\/www.posist.com\/restaurant-times\/?p=22193"},"modified":"2023-08-29T16:23:48","modified_gmt":"2023-08-29T10:53:48","slug":"ai-for-your-restaurant-industry","status":"publish","type":"post","link":"https:\/\/www.posist.com\/restaurant-times\/restro-gyaan\/ai-for-your-restaurant-industry.html","title":{"rendered":"Take Your Restaurant To The Next Level With AI Enabled Technology"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Artificial Intelligence (AI) is the study of building computer systems that take initial human inputs and learns to perform functions autonomously over a period of time. The concept of AI applies to any process that involves decision making and working based on data. In the restaurant industry, AI, coupled with integrated data analysis, aids the process of making your restaurant more customer-centric.\u00a0<\/span><span style=\"font-weight: 400;\">Using customer data, your restaurant managers can make better decisions in terms of marketing campaigns or taking a customer&#8217;s order. Without proper data, a restaurateur is unable to make strategic business decisions. According to a<\/span><a href=\"https:\/\/www.mordorintelligence.com\/industry-reports\/artificial-intelligence-in-food-and-beverages-market\"><span style=\"font-weight: 400;\"> study on the growth rate <\/span><\/a><span style=\"font-weight: 400;\">of the F&amp;B industry due to the incorporation of Artificial intelligence tools, the CAGR is expected to grow at a rate of over 65.3% during the period, 2019-2024.\u00a0<\/span><\/p>\n<h2><b>AI And Data Become The Core Of Revolutionising The Restaurant Industry!\u00a0\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Data is everywhere! Without proper data, you&#8217;re just a restaurateur with an opinion. As a restaurateur, you must always talk with numbers and analytics. The magnitude of competition in the restaurant industry demands the use of powerful AI tools and integrated data at your restaurant. Here are some tools that you can incorporate at your restaurant that customers fancy!\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Robotics\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Smart Kiosks\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Chatbots\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Food Service Apps<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">While there is scope for tremendous growth in the F&amp;B industry, here are some advantages that the present AI tools offer. Make sure you make the best use of them!\u00a0<\/span><\/p>\n<h3><b>Better Marketing Campaigns\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Personalization is crucial for the customers of today. Everything from their cup of coffee to discount coupons offers brands the opportunity to give customers a better experience overall. Since customers are currently quite aware of the marketing techniques of several restaurants, your restaurant must offer them something that they are interested in. It could be different for different people, and only analyzing your customer data can help you identify emerging trends.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>According to reports, 76% of the customers get upset whenever their name is misspelled or not used in marketing campaigns such as emails and SMS. Around 20% of the customers are willing to pay more for a personalized product or service.<\/strong> (Source: Deloitte)\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using customer data and Artificial Intelligence helps you create campaigns that are tailor-made for your customers. AI tools enable you to collect real-time data about different customers and staff members. You can track the customer engagement statistics for your website, the micro-moments of losing them, and what makes them click through the pages of your website. Moreover, following your customers, feedback in real-time helps you identify areas where you lag behind in your operations, and rectify them right then and there.\u00a0<\/span><\/p>\n<h3><b>Better Scheduling Of Your Restaurant Staff\u00a0\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">A typical restaurant can have employees working on different shifts, based on staffing needs. There could be people working on an hourly basis, or others completing a 10-hour shift. It is both troublesome and time-consuming to manage their work shifts, keep track of their performances, and forecast staffing requirements without the help of technology.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thus, AI helps you understand whether the performance of the employees on shift meets your expectations. Based on historical data, you can optimize staff availability during busy hours, provide incentives for upselling and ensure that Back of the House functions is performed smoothly. Such streamlined management not only keeps your staff happy but also your customers!\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-22835 size-large\" src=\"https:\/\/www.Posist.com\/restaurant-times\/wp-content\/uploads\/2020\/02\/online-ordering-UAE-technology-1024x683.jpg\" alt=\"online ordering\" width=\"696\" height=\"464\" srcset=\"https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/02\/online-ordering-UAE-technology-1024x683.jpg 1024w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/02\/online-ordering-UAE-technology-300x200.jpg 300w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/02\/online-ordering-UAE-technology-768x512.jpg 768w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/02\/online-ordering-UAE-technology-1536x1024.jpg 1536w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/02\/online-ordering-UAE-technology-696x464.jpg 696w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/02\/online-ordering-UAE-technology-1068x712.jpg 1068w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/02\/online-ordering-UAE-technology-630x420.jpg 630w, https:\/\/www.posist.com\/restaurant-times\/wp-content\/uploads\/2020\/02\/online-ordering-UAE-technology.jpg 1920w\" sizes=\"(max-width: 696px) 100vw, 696px\" \/><\/p>\n<h3><b>Better Customer Engagement\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Interacting with your customers and ensuring that their overall experience is excellent, every time they visit your restaurant should be your first parameter to measure success. Introducing a chatbot on your website, or\u00a0 Facebook chat helps your customers to narrow down their choices and place their orders faster. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to Bhavesh Dhupar, founder of Smugglr, a chatbot company, <a href=\"https:\/\/www.Posist.com\/restaurant-times\/restro-gyaan\/restaurant-chatbot-at-your-restaurant.html\"><strong>incorporating a chatbot or a voice bot into your restaurant business helps your sales grow anywhere between 15-25%,<\/strong><\/a> depending on where you place the bot! It focuses on increasing customer engagement and guides them effectively.\u00a0<\/span><\/p>\n<h3><b>Tweak Your Loyalty Strategy With AI Tools!\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Loyal customers spend way more than a newly acquired customer. AI can help you in various ways to ensure that loyal customers are rewarded. By directly incorporating a loyalty program, you can keep a record of the number of visits of each customer, ticket values, and loyalty points they have earned, and the ways they burn them!\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Apart from loyalty programs, there are many more AI tools that you can add to your loyalty strategy to make your restaurant irresistible!\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, many restaurants in India have started to incorporate robots as waiters into their business. One such example is the Uruka restaurant in Guwahati, Assam, where they have brought in a humanoid robot named Palki to wait tables, and it is gaining extreme attention.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Restaurant owner, Karishma Begum, says, &#8220;Families enjoy the novelty of being served by the robot.&#8221; Her husband has designed the robot, and she now plans to introduce three other robots.\u00a0\u00a0<\/span><\/p>\n<h3><b>Delivery Mapping<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The food that you send out to be delivered to your customer is an opportunity to gain a loyal customer. If your kitchen takes extra care while packaging and delivering, you might earn a loyal customer without even having to meet him. To achieve the same, you need to ensure that the food reaches the customer in time, at the proper temperature, and in the appropriate condition. Restaurant AI tools can help you throughout the process.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When the order floats in, the central restaurant management system takes a note of it and passes it to the kitchen. While the food is prepared, a delivery executive is appointed to your order. It is done so that the food does not turn cold before being delivered. When the food delivery executive picks up the food from your restaurant, he\/she can be tracked down until the food is given to the customer.\u00a0<\/span><\/p>\n<h3><b>Shape Trends Instead Of Following Them\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Last, but not least, a significant advantage that AI offers for your restaurant is the prediction of future trends based on consumption today. With the right AI and data, restaurateurs can easily add up and decide on the shipment, survey, outlet demographics, and so on.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Indeed, AI is a powerful tool that helps to integrate data from multiple sources and analyze it to make better data-driven decisions. Especially when it comes to your customers,\u00a0 AI can help you understand them better. Personalized orders and recommendations tend to improve the overall customer experience.\u00a0<\/span><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Artificial Intelligence (AI) is the study of building computer systems that take initial human inputs and learns to perform functions autonomously over a period of time. The concept of AI applies to any process that involves decision making and working based on data. In the restaurant industry, AI, coupled with integrated data analysis, aids the [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":25,"featured_media":22296,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":""},"categories":[819],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Take Your Restaurant To The Next Level With AI Enabled Technology<\/title>\n<meta name=\"description\" content=\"The incorporation of AI and customer data can greatly help restaurant businesses to analyse their business better and grow thereafter.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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