IRCTC connect, a mobile application employed by IRCTC to enable users to view, book and cancel tickets has been doing fairly well since its release nearly 2 years ago, receiving more than 50 Lakh installs from the google play store. The end of 2015 saw MobiKwik partnering up with IRCTC to be the in-app payment option for consumers. In December 2015, IRCTC renamed their IRCTC Catering application to ‘Food on Track’ which enabled railway travellers to order food and get it delivered to their berth from over 300 restaurants including food giants such as Domino’s pizza, KFC, IRCTC Food Plaza and Haldiram’s etch. Now MobiKwik is all set to become their payment partner again and have offered their wallet service to the application.
MobiKwik is a mobile application which acts as your digital wallet where users can load money into the application using cash, debit and credit cards, net-banking and loyalty points and shop online to save themselves from searching for their bank details again and again. MobiKwik has also enabled cash loadout where users can deposit cash and get money credited into their account without any usage of credit/debit cards or net banking and these loadout facilities are available in India in over 1000 cities such as New Delhi, Bangalore, Mumbai and Jaipur and MobiKwik recently completed 1,000,000 transactions on their application.
This integration of Food on Track and MobiKwik wallet is a good sign for the customers as they can order food of their liking from over 300 restaurants without having to worry about the amount of cash and loose change. Due to the small size of the application and relatively low data consumption, it is feasible in places with little internet coverage. The restaurants will receive benefits as well as they do not have to worry about the payment and the timings of the train’s departure as they can just get the food delivered and get their payment from MobiKwik. It is a win-win situation for both the customer and the restaurant as MobiKwik and IRCTC join hands to make railway’s food sector a better place.