Tag: customer service
How To Handle Bad Restaurant Reviews From Unhappy Customers
No matter how good your restaurant is, you cannot avoid a bad restaurant review. Sooner or later it happens; even to the best of...
Beware! Hotels and Restaurants Can’t Impose Service Charge in Chandigarh
Popular for its infrastructure and urban design, Chandigarh has recently passed a ruled that no restaurants and hotels will levy the service charge on...
Restaurant Customer Feedback Management: Know How It Can Boost Your Business
Customer engagement is an essential aspect of customer management. Especially in the case of restaurants, where the competition is extreme, retaining customers becomes increasingly...
How Integrated Restaurant CRM Increases Customer Loyalty
Customer Relationship Management (CRM) is an integral part of running any customer-driven business. It consists of acquiring and analyzing customer data, to improve customer engagement,...
7 Golden Rules of Customer Retention in Restaurants
Customer retention plays a crucial role in the success of a restaurant. It is 6-7 times more expensive to acquire a new customer than to...
In Conversation with Varun Puri, The Man behind Lights Camera Action-Air...
One of the youngest and brightest restaurateurs in the country, the man responsible for one of Delhi’s most popular hangout Lights Camera Action-Air Bar,...
LATEST POSTS
Unveiling the Minds of Restaurant Consultants in Bangalore: A Journey Through...
Just like the Silicon Valley of India, the restaurant industry, with its dynamic nature, has always been a thriving ground for innovation and entrepreneurial...
