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Beware! Hotels and Restaurants Can’t Impose Service Charge in Chandigarh

Popular for its infrastructure and urban design, Chandigarh has recently passed a ruled that no restaurants and hotels will levy the service charge on...

Restaurant Customer Feedback Management: Know How It Can Boost Your Business

Customer engagement is an essential aspect of customer management. Especially in the case of restaurants, where the competition is extreme, retaining customers becomes increasingly...

How Integrated Restaurant CRM Increases Customer Loyalty

Customer Relationship Management (CRM) is an integral part of running any customer-driven business. It consists of acquiring and analyzing customer data, to improve customer engagement,...

7 Golden Rules of Customer Retention in Restaurants

Customer retention plays a crucial role in the success of a restaurant. It is 6-7 times more expensive to acquire a new customer than to...

In Conversation with Varun Puri, The Man behind Lights Camera Action-Air...

One of the youngest and brightest restaurateurs in the country, the man responsible for one of Delhi’s most popular hangout Lights Camera Action-Air Bar,...

How CRM Boosts Customer Engagement For Restaurants

Once the restaurant is set up and functioning, the next thing to do is to bring in new customers and retain your older ones....
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