Feedback Tool Features

Collect, Analyze and Make Informed Decisions

Track Customer Reviews by POSist's Feedback Tool

Customer Reviews

Show your customers that you care by asking for their customer experience through the Feedback App.

POSist's Feedback Tool provides Real Time Alerts

Real-Time Alerts

Get notified instantly each time a customer gives a poor review. This allows you to take damage mitigating actions to pacify a disgruntled customer.

POSist's Feedback Tool provides order specific Feedback Feature

Specific Feedback

Acquire specific feedback of the items ordered, the ambiance of the restaurant and the service provided to get an overall review of your customer service.

POSist Feedback Tool can be integrated with POS Software

POS Integration

Get precise reviews of each item ordered by the customers. Measure the performance of the item based on customer feedback.

Feedback Tool Benefits

Gain a detailed insight into each aspect of your restaurant’s customer experience

Detailed Reporting and Analytics Feature by POSist
  • View detailed reports of the feedback received from the customers.
  • Analyze item-based reports and compare the popularity of the items in the menu.
  • Explore what your customers like and dislike about your restaurant based on their feedback.

CRM Integration Feature by POSist
  • Customer data captured from the Feedback App gets automatically synced with the CRM.
  • Run Loyalty Programs and offers based on the customers’ order preferences.
  • View customers’ entire order and feedback history.


Customers

Meet our happy customers



Resources

Top articles from The Restaurant Times to help you run your restaurant better

5 Ways You Can Use Feedback Management to Boost Your Restaurant Business

19 Mar, 2016

5 Ways You Can Use Feedback Management to Boost Your Restaurant Business

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What Customers Want: How to Conduct Surveys and Collect Customer Feedback

28 Sep, 2016

What Customers Want: How to Conduct Surveys and Collect Customer Feedback

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Experts’ Guide to Customer Management: Dealing with Difficult Customers

20 Oct, 2015

Experts’ Guide to Customer Management: Dealing with Difficult Customers

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How to Utilize Your Restaurant’s Customer Data for Increased Profits

17 Oct,2016

How to Utilize Your Restaurant’s Customer Data for Increased Profits

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