CALL CENTRE PANEL
Provide a better food ordering experience to your customers through a centralized Call Centre Module.
Call Center Panel Features
Gain a better control over Delivery Orders.
All calls are routed to one central panel, from where food orders can be accepted by the staff. The orders can then be pushed forward to the particular outlet based on the customer’s location.
View the entire customer details of each customer, such as ordering history, favorite items, and Average Spend. Thus, give your staff the opportunity to upsell by suggesting the high-profit items based on the customer behavior.
Monitor all conversations through the Call Recording feature. You can use them for further the further training of your staff and monitor the nature of the conversations.
Call Center Panel Benefits
Improve the operational efficiency by eliminating the gap between Order Taking and Order Delivery Process.
Meet our happy customers
Top articles from The Restaurant Times to help you run your restaurant better
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5 Ways you should be Using Your Restaurant’s POS Software (Other than just billing)