CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
The Easiest Way To Engage With Your Customers
CENTRAL CUSTOMER MANAGEMENT
POSist provides a centralized accessibility of your customer database across all outlets.
- A customer of one outlet becomes the customer of your entire restaurant brand.
- The entire database can be accessed across multiple outlets across geographies.
- Capture customer data from multiple channels such as Online Ordering, Feedback Management or Surveys and upload them to one central database.
- Segment data based on the customer behavior.
POSist allows easy integration of Third-Party Loyalty Programs in your CRM.
- Create customizable Loyalty Programs to keep your customers coming back for more.
- Create cloud-based Loyalty Programs that don’t require the hassles of Loyalty Cards to add or redeem points.
- Create personalized Loyalty Programs based on the customer behavior and spending habits.
- Launch outlet specific offers or run global Loyalty Program campaigns across multiple outlets.
Engage with your customers with POSist’s Email Marketing Module.
- Keep your customers updated about the latest offers running in your restaurant through engaging emails.
- Create, Schedule and Send beautiful emails for maximum customer engagement
- Greet your customers on their Birthdays and Anniversaries by sending them personalized emails.
- Send customized offers to your customers based on their ordering habits and behavior.
- Create and Schedule the emails to send at a later date with ease.
Keep your customers updated by sending them customized SMSs.
- SMSs have a high opening rate and leave an impression on the customers’ minds.
- Send SMS updates to your customers about their Delivery Order status.
- Market the latest deals running in your restaurant, or the event to be hosted through SMSs.
- Create personalized offers based on their ordering habits and send custom SMSs to your regulars.
- Send greetings and wishes to your customers on special occasions and festivals.